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Privacy Policy

Hekath CCTV Brand ("Hekath," "we," "our," or "us") is committed to safeguarding the privacy and security of our customers' personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data. By using Hekath's products and services, you consent to the terms described in this policy.

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This Privacy Policy includes the following contents:

 

  1. Information We Collect About You

  2. How We Use Your Information

  3. Information Sharing

  4. Data Retention

  5. Security Measures

  6. Your Rights

  7. Children's Privacy

  8. Changes to our Privacy Policy

  9. Contact

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Information We Collect :

Personal Information : We may collect personal information such as your name, contact details, billing information, and shipping address when you make a purchase or register for our services.

Device Information : We collect device-specific information, including IP addresses, 

CCTV Footage : Our CCTV products may capture and store video and audio footage, which may include images of individuals. This data is primarily controlled by users and subject to local privacy laws.

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Use of Information :

Providing Services : We use your personal information to fulfil product orders, provide customer support, and deliver the services you request.

Communication : We may use your contact information to send important updates, product information, and promotional materials. You can opt out of marketing communications at any time.

Security : Device and network information are used to enhance the security of our products and services, detect and prevent fraud, and investigate security incidents.

 

Sharing of Information :

Service Providers : We may share your information with trusted service providers who assist us in delivering our products and services. These providers are bound by confidentiality and data protection agreements.

Legal Requirements : We may disclose your information when required by law, regulation, or legal process, or to protect our rights or the safety of others.

 

Data Retention :

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws.

 

Security Measures : We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

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Your Rights : You have the right to

  • Access : Request access to the personal data that we hold.

  • Rectification : Request the correction of inaccuracies in your personal information.

  • Erasure : Request the deletion of your personal data under certain circumstances.

  • Data Portability : Request the transfer of your data to another controller in a structured, commonly used, and machine-readable format.

  • Objection : Object to the processing of your personal data for certain purposes.

 

For security reasons, we will take steps to authenticate your identity before providing access to your personal data. You also have the right to lodge a complaint with the relevant Data Protection Authority.

 

Children's Privacy : Our products and services are not intended for children under the age of 18. We do not knowingly collect or maintain personal information from children.

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Changes to this Policy : We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting

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If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Hekath at 

By Email : hekathsolution@gmail.com, or

By Mail:

Hekath Solution,

223, S.K.B. Sarani, Dumdum,

Kolkata, West Bengal,

India - 700030

 

Last Updated on 07th October 2023

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