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  • What are the payment method(s)?
    We accept only online payment through our website. You can pay us via any card (Debit/Credit), UPI (Google Pay, Bhim UPI, PhonePe, PayTM, etc.), Net Banking, and Wallets of your choice.
  • What about Return/Refund?
    Read our refunds and return policy directly from here: https://www.hekath.com/return-and-refund-policy
  • When can I expect my product to be delivered?
    Orders are typically processed within 2-3 business days. During peak seasons or promotional events, processing times may be slightly extended. Our standard shipping method delivers your order within 6-7 business days in West Bengal. For faster delivery, you can select our expedited shipping option, which typically delivers within 3-4 business days. Shipping costs are calculated based on the shipping method selected, the destination address, and the weight or dimensions of the products in your order. You will see the shipping cost at checkout before completing your purchase. Shipping Cost will only be available if you avail express delivery and will vary depending on the area. Here is a list for better understanding : Standard Delivery (6-7 Business Days) : Free Area-wise Faster Delivery (3-4 Business Days) : Dumdum, North Kolkata : ₹20 Barrackpore : ₹25 Barasat : ₹30 Salt Lake and South Kolkata : ₹35 Rajarhat and New Town : ₹40
  • Do Hekath provide after-sales service?
    Yes we do. In fact, you can book or request your Consultation/Demo and Service/Installation directly via our website. We provide Free Service upto 1 year of purchase with a Coupon Code generated only for you for one time only.
  • How to buy from Hekath?
    At Hekath, you can buy CCTVs and Accessories directly from our online store or call us at (+91)8335051771 for further information.
  • What products are available at Hekath?
    Hekath delivers seamless CCTV surveillance solutions with a variety range of CCTVs (IP/HD, Dome/bullet/wifi - you name it, we have it).
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